Privacy, confidentiality, and trust are at the cornerstone of Rainbow In The Clouds' relationship with our clients. Health data and personal data are highly sensitive, and our clients trust that we will keep their information private and confidential. We are committed to responsible data management practices.

For the purpose of providing health, therapy, and support services, we collect personal information and personal health information from clients.

1. Definitions

Personal Information: Any information that would help identify you as an individual person.

Personal Health Information: Information in any form that identifies you and that relates to your health and health care.

2. Collection and Use of Information

Rainbow In the Clouds will collect, retain, use, and disclose personal information and personal health information (hereafter referred to as “protected data”) only to the extent necessary to provide services.

3. Privacy Framework

In order to ensure that we meet our privacy obligations to our clients, and our obligations under the law, Rainbow In the Clouds has a privacy framework in place. This includes a Privacy Policy and Web and Social Media Privacy Policy. These policies govern how we collect, retain, use, and disclose protected data.

4. Access to Information

Clients have the right to access their personal information and personal health information. If you want to view your personal information or have any concerns about the way in which your personal information is used or disclosed, please contact our Privacy Officer.

5. Data Protection Statement

We implement a variety of security measures to protect your personal information. These include physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure.

6. Contact Information

If you have questions about your personal information or concerns about our privacy practices, please contact the Privacy Officer at Rainbow In the Clouds.

7. Privacy Officer
Rainbow In the Clouds' privacy officer can be reached at info@rainbowintheclouds.ca